Shipping and Return Policy
Welcome to the Shipping & Return Policy page of Khush Ayurveda. This page explains how we process, dispatch, and deliver your Ayurvedic products, along with our return, replacement, and refund rules. Please read the details carefully before placing your order to ensure a smooth and transparent experience. At Khush Ayurveda, we value your trust and are committed to delivering your medicines safely and resolving any issues quickly, should they arise.
Shipping Policy
At Khush Ayurveda, we are committed to delivering your Ayurvedic products safely, swiftly, and in perfect condition.
Shipping Coverage
We currently ship across all serviceable pincodes in India via trusted delivery partners like Shiprocket and Delhivery.
We do not offer international shipping at this time.
Shipping Time & Processing
Orders are typically processed within 1–2 business days after confirmation.
Once dispatched, delivery usually takes 3–7 working days, depending on your location.
During festivals, natural disasters, or lockdowns, delivery may be slightly delayed.
Shipping Charges
Standard shipping is free on all prepaid orders above ₹999.
For orders below ₹999, a nominal shipping charge may apply, shown at checkout.
Cash on Delivery (COD) charges, if applicable, will be displayed during checkout.
Order Tracking
Once your order is dispatched, you’ll receive a tracking link via SMS/WhatsApp/email.
You can also track your order anytime from our “Track Your Order” page.
Important Notes
Please ensure your phone number and delivery address are correct at the time of placing the order.
In case of delivery failure due to incorrect information, we may contact you before reattempting shipment.
Return & Refund Policy
Khush Ayurveda is dedicated to quality and customer satisfaction. Since our products are health-related, we follow a strict but fair return policy.
Return Eligibility
We only accept returns if:
The product is damaged or defective
You received the wrong item
The product is leaking or broken during delivery
To qualify for a return:
You must raise the request within 48 hours of delivery.
The item must be unused, in its original packaging, and with proof of purchase.
How to Request a Return
To request a return:
Call or WhatsApp us at +91 99538 81663
Or email us at support@khushayurveda.com
Share clear photos/video of the damaged or incorrect product
Our team will verify and guide you on the return or replacement process.
Non-Returnable Items
We do not accept returns in the following cases:
Opened or used medicines/products
Change of mind or taste preference
Allergic reaction after use (please consult before purchase)
Orders returned due to wrong address or non-availability at delivery time
Refunds
If approved:
Refunds are processed within 5–7 business days to your original payment method.
For COD orders, refund will be made via bank transfer or UPI after confirming account details.
Exchange Policy
We do not offer exchanges unless the product received is incorrect or defective.
Note
As our products are natural and Ayurvedic, results may vary from person to person. We advise you to consult our team before purchase if you have doubts.
Need Help?
For any shipping, delivery, or return-related support, please contact:
📧 Email: support@khushayurveda.com
📞 Phone: +91 99538 81663